Refund policy
We’re very sorry, but given the perishable nature of our products, all food items are final sale and nonrefundable. Nonfood items are able to be returned within 30 days of purchase for a refund to the original payment method if returned with a receipt, in the store packaging, and with tags attached.
If you are concerned about the quality of your treats, please contact our Customer Service team at 866.939.5267 or customerservice@dylanscandybar.com within 24 hours of receiving your order.
If you purchased Dylan’s Candy Bar products from one of our retail partners, please contact the store where the original purchase was made. You can often find their return policy on your receipt or their website!
If you are concerned about the quality of your treats, please contact our Customer Service team at 866.939.5267 or customerservice@dylanscandybar.com within 24 hours of receiving your order.
If you purchased Dylan’s Candy Bar products from one of our retail partners, please contact the store where the original purchase was made. You can often find their return policy on your receipt or their website!